ITeMS ROLES IN VIRTUAL LECTURE ENGAGEMENT FOR NEW STUDENTS

The Fresh student start up contact with the University of Ibadan with the University Website where they get information on how to apply use the Learning Management System and enroll for the necessary courses, get the institutional Email and also Join the University Telegram.

During this time the Information Technology and Media Service Units provide both staff and Students with technical support to have and attend classes on Zoom. Also in Few cases YouTube migration is deployed for classroom and high are much more than the capacity of the class to give room for students.

ITeMS has a 24hrs help desk Mondays to Saturday to sort out necessarily technical issues. The mean are diversified from Phone call, to Email and Real time Telegram discussions on daily basis. There is also WhatsApp Support structure for lectures who at any time have technical issues.